Harrison Pugh

Profile Video | English

Harrison is currently a Ph.D. candidate in the Marketing Department at Florida State University’s College of Business, expecting to graduate in the spring of 2019.

Harrison’s research interests focus on frontline services and customer relationships. His research has examined the use of employee reprimands as a form of service recovery, lost customer requisition, and charitable giving using experimental methods as well as analysis of firm provided behavioral data. Harrison has more than 10 years of sales and management experience in both the hospitality and technology industries. He enjoys cooking, and has experience as a professional sushi chef.